Welcome to your gateway to the VENTANAS Web-SAM ! Created in conjunction with Quia Corporation, the VENTANAS Web-SAM is the electronic version of the printed VENTANAS Student Activities Manual.

For students, the Web-SAM delivers the entire Workbook, Lab Manual, and Video Manual on-line with automatic scoring, plus it includes the complete Lab Audio Program and the complete Telly award-winning Sitcom Video.

For instructors, the VENTANAS Web-SAM offers in-depth, easy-to-use tracking of students' scores by individual student, by class, by activity, and by lesson. Instructors can also customize the Web-SAM by editing existing exercises to create their own activities.

IMPORTANT: The Web-SAM is only for students whose instructors have adopted it for their classes and who have purchased Web-SAM access keys.

To access the complete VENTANAS Web-SAM on-line:

• For first-time registration, instructors will need their VENTANAS Web-SAM Instructor Information Sheet with their unique access key. Students will need their VENTANAS Web-SAM Student Information Sheet with their unique access key plus the course code provided by their instructor.



• IMPORTANT: Once you have registered, you will need your username and password for all subsequent access to the Web-SAM, so be sure to write down your username and password.



• You need either Microsoft Internet Explorer 5.0 or Netscape Communicator 4.7 to view the Web-SAM.



• If you encounter problems creating or registering for your VENTANAS Web-SAM course(s), please send an e-mail to bookhelp@quia.com. For other technical problems, e-mail bookhelp@quia.com or techsupport@vistahigherlearning.com or call the Vista Higher Learning tech support line at 1-800-248-2813 (9:00 am - 4:30 pm Eastern Time).